F.A.Q.

Frequently Asked Questions

Get answers to our most asked questions below.

Emotional Freedom Techniques:

EFT is a gentle mind-body technique that uses fingertip tapping on specific acupressure points while focusing on emotions or limiting beliefs to help release stress, anxiety, and energetic blocks.

Tapping can support a wide range of issues including emotional stress, anxiety, limiting beliefs, physical discomfort, trauma, phobias, and much more - by calming the nervous system and rebalancing energy.

Tapping sends calming signals to the brain by stimulating meridian points (similar to acupuncture, but without the needles), helping the body feel safe, process emotions, and release stuck patterns.

Yes. Studies show EFT can lower cortisol (the stress hormone), improve emotional regulation, and support lasting behavioral and mindset shifts.

Every person is different. Some feel relief in one session, while others benefit from consistent support over time to work through deeper layers.

All sessions are 100% online. Once you have selected and completed purchase of an Aurora Wellness Package, you will receive more information on how to complete client onboarding through my secure client portal.

On the Services page on our website, you will find more information about which Package is right for you. Click "Book Now" to purchase. Email confirmation and instructions for client onboarding will be provided after purchase.

Bioenergetic Testing:

Qest4 is a non-invasive energetic scanning system that reads subtle electrical responses in the body to identify imbalances, stressors, and areas needing support.

Using a handheld device connected to software, Qest4 sends low-level energetic signals to the body and measures your responses. It helps reveal what is out of balance and which remedies (like herbs or emotional support) will be beneficial.

Yes. Remote testing is done using a small hair and finger nail sample. Results are just as effective and personalized as in-person scans. All of our packages on our service page are designed to be 100% remote. This allows for total customizable wellness that works with your lifestyle. After purchase of a package, you will receive instructions on how to mail in your hair sample.

Yes - It's completely non-invasive, painless, and safe for all ages. It simply reads the body's energetic responses. When taking the included Qest4 Remedy, you may notice some detoxing symptoms as your body works intentionally to restore balance.

I always recommend my clients begin with a low dose of their Remedy in the first few days to minimize these symptoms so that they are comfortable the whole process through.

It can scan for energetic imbalances related to stress, emotions, organ systems, toxins, nutritional needs, energetic sensitives, and more - providing insight on where your body needs support.

No. Qest4 does not diagnose or treat medical conditions. It reads energetic patters and helps guide natural, supportive solutions based on your body's own biofield.

You'll receive a customized overview of your results along with a personalized wellness plan. Depending on the package you choose, this may include EFT sessions, a customized EFT sheet based on results from the Qest4 scan, herbal remedies, or lifestyle suggestions tailored to your unique needs.

That depends on your goals. You will begin with the Package of your choice. Once you are onboarded as a client and have access to the portal, you can purchase additional add on sessions at a discount, following up monthly or seasonally to support ongoing balance and growth.

Herbal Tinctures:

Herbal tinctures are concentrated liquid extracts made with certified organic herbs in a blend of alcohol and water to capture their active properties. They offer a natural, effective way to support your body, energy, and emotions.

Use the included dropper to place 1 dropperful (1mL) in water or warm tea, 1-2 times daily, or as needed, unless otherwise directed. Shake well before use.

You can dilute your tincture in a small amount of hot water or tea and let it sit for 5–10 minutes. Most of the alcohol will evaporate, leaving the herbal benefits intact. If you are unable to consume alcohol, please reach out to us for other effective product recommendations.

Many herbs are compatible with other wellness routines, but if you’re on medication, or managing a health condition, we recommend consulting your healthcare provider or booking a session for personalized guidance.

Each tincture is handcrafted in small batches using organic herbs, organic cane alcohol, and distilled water. The herbs are macerated (soaked) for 6 weeks to gently extract their full spectrum of active and energetic properties. Every blend is formulated with care, aligned energetically, and created with intention to support specific emotional, physical, and energetic needs.

A 1 oz tincture typically contains 30 servings, lasting about 2-4 weeks depending on dosage. If taken on an as needed basis, it will last significantly longer. See our Products page for bundle options so you don't run out of your favorite tinctures!

Our line of EO Roll-ons are an aromatherapy blend of essential oils in a base of carrier oil (generally Organic Fractionated Coconut oil or Organic Rose Hip oil). Apply to pulse points (wrists, temples, neck) for grounding, calming, or mood-boosting support throughout the day. See product label for more details.

Yes! Our signature line includes six original herbal tincture blends designed to support a variety of wellness needs and are available year-round.

You can also sign up for our email list to be the first to hear about limited-time blends, seasonal collections, and exclusive wellness offerings.

For deeper support, custom remedies can be created through Qest4 Bioenergetic Imprinting, which allows us to infuse personalized energetic frequencies into any tincture or essential oil roll-on. This option is available with the purchase of a package.

For details on custom remedies and how to get started, please visit our Services page or reach out via email.

Your safety and satisfaction matter. If you experience discomfort or sensitivity, discontinue use and reach out to us. We’re here to help guide your care.

A Qest4 custom remedy is an energetic imprint created through bioenergetic testing. Using advanced scanning technology, the Qest4 assesses your body’s subtle energy field to identify imbalances and stress patterns. It then imprints the matching energetic frequencies into a carrier solution.

When you receive a remedy as part of your Qest4 scan, it comes in a dropper bottle containing distilled water and a small amount of organic cane alcohol — which helps preserve the solution and supports effective energetic transfer.

This type of remedy contains no herbal or chemical substances — only the vibrational information your body needs to support balance and healing on an energetic level.

After your Qest4 scan, I imprint your chosen tincture or roll-on so that it carries the herbal support — but also the energetic information your body asked for.*

Your custom remedy may include:

herbs or flower essences
Frequencies for emotional, physical, or energetic support

See our Services page to find the package that is right for you!

* Please note: Custom Energetic Imprints into our products such as Aurora Wellness Herbal Tinctures and Essential Oil Roll-Ons are only available upon purchase of a package. This type of customization is done using the clients DNA, (a small hair and nail sample), and is prepared alongside the scans that are included in a package. Please see the "Services" page for more details on which package is right for you.

Shipping & Returns:

At Aurora Wellness and Bioenergetics, we want you to feel confident trying herbal tinctures for the first time. If your first bottle isn’t the right fit for you, we offer a 30-Day Happiness Guarantee to make the experience risk-free.

If you’re not satisfied with your purchase, you may request a refund within 30 days of delivery.

How It Works

To qualify for a refund:

• The guarantee applies to first-time purchases only

• You must contact us within 30 days of receiving your order

• The bottle must be returned, even if partially used, after receiving a pre-paid return shipping label from us.

• Refunds apply to the product price only (original shipping fees are non-refundable)

Once your return is received, your refund will be issued to your original payment method.

Our Commitment to Your Experience

Every body responds differently to herbal support. If your tincture doesn’t feel like the right fit, we’re happy to help you explore another blend that may better match your needs.

When requesting a refund, we may ask a few brief questions about your experience so we can continue improving our products and helping others find the right support.

Important Notes

• The 30-Day Happiness Guarantee is limited to one refund per customer

• Refund requests must be submitted via email before returning the product

• We recommend using your tincture consistently for 10–14 days to fully experience its supportive effects.

We currently only ship within the United States.

Most Product orders, (orders that are not part of a Service/Package), are processed within 1–2 business days.

Custom remedies included with Qest4 Bioenergetic scans and packages will be formulated within 1-2 business days of receiving your DNA sample.

You’ll receive a tracking number as soon as your order ships.

At this time, all offerings are shipped directly to you as part of our fully virtual wellness packages.

Shipping is calculated at checkout based on your location and the weight of your order. We offer free shipping on U.S. orders over $75.

If your package hasn’t arrived within the expected timeframe, check your tracking information first.

Still need help? Contact us and we’ll do everything we can to assist you in locating your package.

We begin preparing orders quickly after they’re placed. If you need to cancel or change something, send us an email right away and if your order has not yet shipped, we’ll do our best to accommodate your request.

Refunds on Packages

Because of the nature of our packages, we do not offer refunds. Personalization is a huge part of what we do here at Aurora Wellness and Bioenergetics. We take time and care to ensure that you receive deep, personal insights, and actionable report summaries of your health and wellness.

However, your satisfaction matters deeply to us—if you're not seeing the results you hoped for, please contact us so we can support you.

Refunds on Products (For Returning Customers)
Because our herbal tinctures are consumable wellness products, we are unable to offer refunds on tinctures once they have been opened or used after your initial guaranteed purchase.

However, we are happy to assist with returns or exchanges under the following conditions:

• Unopened tinctures may be returned within 14 days of delivery

• The product must be unused and in original condition

• Customers are responsible for return shipping costs

• Original shipping fees are non-refundable

Once your return is received and inspected, we will issue a refund for the product price to your original payment method.

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